We only accept deposits via designated networks, and the supported networks for each crypto are as follows:
BTC: Bitcoin Legacy network only
ETH: Ethereum network only
USDT: Ethereum network (ERC-20) only
USDC: Ethereum network (ERC-20) only
XRP: Ripple only
For an XRP deposit, the destination tag is required. Without the tag, Haru Invest won't be able to support your XRP recovery according to customer policy.
Please ensure that the deposit in your personal wallet address matches the crypto type and chain network supported by Haru Invest.
Haru Invest is not responsible for any possible asset loss caused by a deposit to a wrong address or via an unsupported network. The deposit address can be changed at any time so ensure you enter the correct address at all times. Here're examples of an unsupported network or cryptocurrency:
Scenario A - The customer sends ETH via BSC, which is a chain unsupported by Haru Invest.
Scenario B - The customer sends BUSD, a crypto asset unsupported by Haru Invest.
For further assistance, please click here to contact our Support team.