Designated cryptocurrencies and networks used for deposits/withdrawals are listed below:
BTC: Bitcoin Legacy, Nested Segwit, Native Segwit, Taproot network only
ETH: Ethereum Network only
USDT: Ethereum Network (ERC-20) only
USDC: Ethereum Network (ERC-20) only
XRP: Ripple Network only
Using the supported network, you can deposit or withdraw only the cryptocurrency above.
The time it takes to deposit your cryptocurrency to the Haru wallet safely is as follows:
BTC: Usually takes 3 to 4 hours
ETH: Usually takes 40 minutes to 1 hour
USDT: Usually takes 40 minutes to 1 hour
USDC: Usually takes 40 minutes to 1 hour
XRP: Usually takes 10 minutes to 30 minutes
The time above is subject to the condition of the blockchain network and the security protocols. Please ensure you enter the correct deposit address and only use the supported network.
Please read this if you're a Haru Invest member residing in South Korea:
In compliance with the FATF Travel Rule, Haru Invest supports transactions with Upbit only. We do not support other South Korean exchanges. Please double-check the address and blockchain network before depositing at Haru Wallet. The wrong deposit address or unsupported network will cause permanent asset loss.
You may withdraw your assets via the designated networks only, and they're as follows:
BTC: Bitcoin Legacy Network only
ETH: Ethereum Network only
USDT: Ethereum Network (ERC-20) only
USDC: Ethereum Network (ERC-20) only
XRP: Ripple Network only
For XRP, the destination tag must fill in. Haru Invest is not responsible for wrongly deposited crypto assets with no destination tag fill-in.
Please double-check your address and network details before you request to withdraw your assets. Haru Invest is not responsible for any asset loss caused by withdrawal to the wrong address or via an unsupported network (including XRP withdrawal without a destination tag).
Here's how to withdraw your assets from Haru Wallet:
- Request withdrawal from your Haru Wallet.
- Check your inbox for an email titled "Withdrawal Requested."
- The whole process can take between 10-24 hours. Please note that the system is automatic, and there's no way to stop or accelerate the process.
- When the withdrawal is complete, you'll receive an email titled "Withdrawal Successful" with TXID included.
Additional details regarding the withdrawal process can be found here.
All the deposits and withdrawals at Haru Invest are only possible through the following designated network:
BTC: Bitcoin Legacy Network only
ETH: Ethereum Network only
USDT: Ethereum Network (ERC-20) only
USDC: Ethereum Network (ERC-20) only
XRP: Ripple Network only
Before sending the withdrawal request, please double-check your address and network details. If you've already withdrawn to an incorrect address and received TXID via email, it's impossible to reverse the process at our end. We suggest you turn to the wallet service provider for further assistance.