Product restrictions in the US

To comply with relevant regulations, our platform will be restricted in the U.S.

What will change?

• The current members who are residents in the following state(s) will have limited access to the Haru Invest platform starting on Feb 12, 2023 (UTC):
  • Washington

  The information below only applies to residents of the affected state(s). For KYC verified USA members, the product will be available as normal.

  Please see below for the details of the changes.

  • What features will be unavailable?
    • Making deposits to Haru Wallet (for only Washington member; the rest of USA member with KYC verified can still make a deposit)
    • Auto-renewals for your current lockups (You'll continue receiving your earnings until the end date, provided you joined the products before the date above)
    • Joining new lockup products
    • Purchasing Frosts
  • Which features will still be available?
    • Earnings generated from deposits and Frosts (You'll continue receiving your earnings until the end date, provided you joined the products before the date above)
    • App download
    • Switch
    • Withdrawal
  • Why are these changes happening?
    • In compliance with relevant laws, we've implemented these changes to operate our platform safely.
  • What should I do?
    • If you don't have any balance in your Haru Wallet, you don't need to take any action.

    • If you do have any deposits or lockup products, please continue reading.

  • What will happen to the sign-up and account support for prospective users?
    • The identity verification process—known as KYC—will be restricted to residents of the affected states.
      
  • What will change with Haru Wallet for the existing users?
    • Starting from Feb 12, 2023 (for Washington state users) and Mar 17, 2023 (excluding the rest of USA members with KYC), you'll no longer be able to deposit into your Haru Wallet.
    • Only the withdrawal feature will be available (The duration of the withdrawal process will remain the same). Please ensure that your Haru Wallet meets the minimum withdrawal amount by Feb 12, 2023 (for Washington state users) and Mar 17, 2023 (excluding the rest of USA members with KYC) for a timely withdrawal process. The minimum amount for each crypto is as follows:
  • • • BTC: 0.0002 BTC / 0.0001 BTC
      • ETH: 0.006 ETH / 0.004 ETH
      • USDT: 20 USDT / 10 USDT
      • USDC: 20 USDC / 10 USDC
      • XRP: 2 XRP / 1 XRP
  • What will happen with Haru Earn (including all Earn Plus and Earn Explore products)?
    • Lockups created before the announced date will receive earnings only until the end date of your product.
    • You will no longer be able to join new lockups after the announced date; hence auto-renewals will be disabled for your current lockups.
  • What will change with Freeze (including Frost and Marketplace features)?
    • If you’re a resident of the affected state(s), you will no longer be able to purchase from Marketplace. However, you may still sell your Frosts. For more information, please click here.