We try to deposit your asset to Haru Wallet safely and promptly. The time it takes to deposit your cryptocurrency is as follows:
BTC: Usually takes 3 to 4 hours, only supports Bitcoin-Legacy Network
ETH: Usually takes 40 minutes to 1 hour, only supports Ethereum Network
USDT: Usually takes 40 minutes to 1 hour, only supports Ethereum Network
USDC: Usually takes 40 minutes to 1 hour, only supports Ethereum Network
XRP: Usually takes 10 minutes to 30 minutes, only supports Ripple
For an XRP deposit, a destination Tag is required. Without the destination tag, Haru Invest won't be able to support your XRP recovery according to customer policy.
The time measured above depends on the blockchain network condition and the security protocols for any deposit at Haru Wallet. Please check you've always entered the correct deposit address and used the supported network. The wrong deposit address or unsupported network will cause permanent asset loss.
For Haru Invest members residing in South Korea:
South Korean government has mandated the FATF travel rule to apply to all crypto exchanges operating in the country starting from Mar 25, 2022. Following the introduction of the rule, all transactions—deposits and withdrawals—between your Haru Invest account and South Korean crypto exchanges will be restricted, with the exception of UPbit. Currently, UPbit is the only South Korean exchange Haru Invest supports transactions. Please note that we are not responsible for any loss from transactions between South Korean exchanges other than UPbit.
For further assistance, please click here to contact our Support team.