We only accept deposits via designated networks, and the supported networks for each crypto are as follows:
BTC: Bitcoin Legacy, Nested Segwit, Native Segwit, Taproot network only
ETH: Ethereum network only
USDT: Ethereum network (ERC-20) only
USDC: Ethereum network (ERC-20) only
XRP: Ripple only (Make sure to include destination tag if necessary)
Please note that we don't support the withdrawal of XRP to the personal wallet without a destination tag. You may make a withdrawal to your personal wallet address.
Please ensure you've entered the correct address and used the right network before requesting any withdrawal. Haru Invest is not responsible for any possible asset loss caused by withdrawal to the wrong withdrawal information or via an unsupported network.
For further assistance, please click here to contact our Support team.