How long does it take to withdraw my asset from Haru Wallet?

In general, your withdrawal request will be completed within 10 hours after you submit the request. We receive a number of requests from more than 140 countries around the world and it's crucial that we meticulously go through our security protocols for each request.

Please note that depending on when you submitted the request, the process may take up to 24 hours from the last snapshot point.

If your withdrawal request time has exceeded 24 hours, please contact our Support team for immediate action Before you contact us, ensure you've entered the correct transaction information. For more details regarding the withdrawal process, please click here.

  • If you're a Haru Invest member residing in South Korea, please be aware of the following:

Currently, in the case of direct deposits/withdrawals between Haru Invest and South Korea-based exchanges, your withdrawal may be restricted due to the FATF Travel Rule.

Please note Haru Invest currently only supports transactions with UPbit, and that transactions with other Korean exchanges are not supported and may cause permanent asset loss.

Please double-check the address and blockchain network before depositing at Haru Wallet. The incorrect deposit address or unsupported network can cause permanent asset loss.

Withdrawing over 1M KRW Withdrawing under 1M KRW
Under the Travel Rule, your Haru Invest and UPbit account info (name and DOB) must be identical to complete your withdrawal.


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