Which countries are currently restricted from identity verification?

Unfortunately, we won't be able to process your identity verification request if you're a resident or citizen of one of the countries specified by the FATF (Financial Action Task Force) or subject to the UN & OFAC (Office of Foreign Assets Control) sanctions.

Please note that our Support team cannot provide further assistance if you fall under the list of restricted countries. If your request is rejected repetitively, please check if your current country of residence or nationality is in the list of restricted countries below:

 

FATF UN Sanction OFAC Sanction
albania.pngAlbania
barbedos.pngBarbados
burkina_faso.pngBurkina Faso
cambodia.pngCambodia
flag-cayman-islands_1f1f0-1f1fe.pngCayman Islands
flag-haiti_1f1ed-1f1f9.pngHaiti
flag-jamaica_1f1ef-1f1f2.pngJamaica
flag-jordan_1f1ef-1f1f4.pngJordan
flag-mali_1f1f2-1f1f1.pngMali
flag-malta_1f1f2-1f1f9.pngMalta
flag-morocco_1f1f2-1f1e6.pngMorocco
flag-myanmar-burma_1f1f2-1f1f2.pngMyanmar
flag-nicaragua_1f1f3-1f1ee.pngNicaragua
flag-pakistan_1f1f5-1f1f0.pngPakistan
flag-panama_1f1f5-1f1e6.pngPanama
flag-philippines_1f1f5-1f1ed.pngPhilippines
flag-senegal_1f1f8-1f1f3.pngSenegal
flag-south-sudan_1f1f8-1f1f8.pngSouth Sudan
flag-syria_1f1f8-1f1fe.pngSyria
flag-turkey_1f1f9-1f1f7.pngTurkey
flag-uganda_1f1fa-1f1ec.pngUganda
flag-united-arab-emirates_1f1e6-1f1ea.pngUnited Arab Emirates (UAE)
flag-yemen_1f1fe-1f1ea.pngYemen

NOTE - Following the recent update to the referral program, all identity verification requests from members in Ukraine will be suspended until further notice.
Starting Mar 17, 2023 (UTC), all new identity verifications from the United States of America are also restricted from our services.

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