Unfortunately, we won't be able to process your identity verification request if you're a resident or citizen of one of the countries specified by the FATF (Financial Action Task Force) or subject to the UN & OFAC (Office of Foreign Assets Control) sanctions. Please note that our Support team cannot provide further assistance if you fall under the list of restricted countries. If your request is rejected repetitively, please check if your current country of residence or nationality is in the list of restricted countries below:
Crimea regionNOTE - Following the recent update to the referral program, all identity verification requests from members in Ukraine will be suspended until further notice.
Starting Mar 17, 2023 (UTC), all new identity verifications from the United States of America are also restricted from our services.