What should I do if I cannot remember my password?

If you cannot remember your password, don't worry.
You may reset your password via the ‘Forgot password’ menu on our log-in page. 

Click here to open up sign-in page

 

1. Go to your sign-in page 

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2. Click Forgot password? 

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3. Enter the email account you signed up for Haru Invest.
* If you write down the wrong email address or If there is a typo, you may re-do this. 

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* Make sure you entered the correct email account. The notification message will inform you whether the email exists or not. 

4. Let's go check the Password reset email in your mailbox of the email account.
* If you couldn't find our Password reset email, you might want to check if it went to your spam box.

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5. Click 'Reset Password to reset your password 

6. With a new password you may be able to sign in with the new password.

 

If you need further assistance, please click here to submit a request or contact us on live chat during available operation hours Monday from 12 AM ~ to Friday 11:59 PM (UTC).

 

 

 

 

 

 

 

 

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