Topics about sign-in issues, KYC verification, account information change, and statement document requests.
Help Guide for KYC personal account
Help Guide for KYB corporate account (Institutional account)
Help Guide for any trouble with signing in Haru Invest service
- What should I do if I see “Invalid username or password” when I tried to login ?
- What should I do if I see 'No Verification Method Available' and I still cannot log in?
- My account is blocked. How can I restore my access to my account?
- What should I do if I received a “Was this you?" email?
- What should I do if the OTP authentication method registered on my previous device is not available on my new device?
- What is Manual Verification Procedure ?